privacy policy

PRIVACY POLICY

Reform Studio Whistler is PIPEDA Compliant

1. Information We Collect

We may collect:

  • Name

  • Email

  • Phone number

  • Payment information

  • Health disclosures voluntarily provided

  • Booking history

  • IP address & website analytics data

2. How We Use Information

We use personal information to:

  • Process bookings & payments

  • Communicate regarding classes

  • Send marketing emails (with consent)

  • Improve services

  • Meet legal obligations

3. Third-Party Services

We use:

  • Mariana Tek (booking & payments)

  • Payment processors (Stripe)

  • Squarespace (website hosting)

  • Email marketing platforms

  • Analytics tools

  • Text communication (Twilio**)

These providers may store data outside Canada.

4. Data Storage & Security

We take reasonable measures to safeguard personal information but cannot guarantee absolute security.

5. Marketing Communications

You may unsubscribe from marketing emails at any time.

6. Access to Information

You may request access to or correction of your personal data by contacting hello@reformwhistler.com

7. Cookies

Our website uses cookies for analytics and performance purposes.

8. Governing Law

This policy complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

**Mobile Numbers, SMS & Marketing Consent

If you provide your mobile phone number and separately opt in to receive marketing or promotional text messages from Reform, we may use your mobile number to send you those communications in accordance with your consent and applicable law.

Reform Studio Whistler does not sell, rent, or share your mobile phone number, SMS opt-in information, or marketing consent information with third parties for their own marketing or advertising purposes.

Your consent to receive marketing communications from Reform is not a condition of purchasing services from us.

You may withdraw your consent to receive marketing communications at any time. For SMS messages, you may unsubscribe using the instructions provided in the message, including by replying “STOP” where applicable. You may also contact Reform directly to update your communication preferences.

Reform will respect applicable requirements governing commercial electronic messages, including Canada's Anti-Spam Legislation (CASL). Commercial electronic messages generally require consent and must include appropriate identification and an unsubscribe mechanism.